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Privacy Policy

Last Updated: October 2026 • Effective Worldwide

Core Privacy Commitment: DashVio is engineered with privacy as a foundational principle. We believe that your personal media consumption, playlists, and servers should remain strictly private. DashVio does not sell, track, or share your personal data.

1. Local-First Architecture & Data Ownership

DashVio operates primarily as a client-side player application:

  • No User Accounts: DashVio does not require you to create an account, log in with an email, or provide personal identification.
  • Local Media & Playlists: All media library contents, imported files, M3U playlist URLs, playback progress, bookmarks, and watch history remain exclusively on your iOS device.
  • Secure Keychain Storage: Sensitive credentials (such as Xtream Codes passwords, Plex tokens, or Jellyfin authentication keys) are stored directly in the hardware-backed Apple iOS Keychain with device-level encryption.

2. Optional, Consent-Based Diagnostic Telemetry

Diagnostic telemetry in DashVio is disabled by default. Users can choose to opt-in via App Settings > Diagnostics to assist in improving app stability and playback performance.

What May Be Collected (Opt-In Only):

  • Coarse technical metrics: playback engine fallback triggers (AVPlayer to VLC), player error categories, iOS major version, device model family, and general playback duration buckets (e.g., <10s, 10s-5m, >5m).

What Is Strictly Never Collected:

  • We never collect, log, or transmit names, email addresses, phone numbers, IP addresses, advertising identifiers (IDFA), Vendor Identifiers (IDFV), media filenames, stream URLs, server hostnames, or user agent strings.
  • Our secure API gateway and reverse proxy explicitly strip client IP addresses, forward headers, and user-agent information before diagnostic packets reach our processing layer.

3. Data Retention & Security Measures

Any technical telemetry gathered from consented sessions is retained for a maximum of 30 days, after which it is automatically and permanently purged. Database backups are retained on encrypted storage for a maximum of 7 days before deletion.

4. Third-Party Services & Network Activity

DashVio only initiates network requests in the following explicit scenarios:

  • Connecting to the specific media servers, IPTV streams, or playlists that you have explicitly entered or imported.
  • Optional subtitle searches against OpenSubtitles when you manually request online subtitles for a specific title.
  • StoreKit 2 communications with Apple App Store servers when you purchase or restore Pro features.

DashVio bundles no advertising SDKs, no behavioral analytics trackers (such as Google Analytics or Facebook SDK), and no third-party data brokers.

5. Compliance with GDPR & KVKK

Under the European Union General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and Turkish Personal Data Protection Law (KVKK - Law No. 6698), you have rights regarding any personal data:

  • Right of Access & Portability: Since DashVio stores all your data locally on your device, you have full access to your data at any time through the in-app backup and export features.
  • Right to Erasure: Deleting the DashVio application from your iOS device immediately and irreversibly removes all local media indexes, settings, and Keychain credentials.
  • Right to Withdraw Consent: You can toggle diagnostic telemetry off at any moment in App Settings.

6. Children’s Privacy (COPPA & Apple Family Guidelines)

DashVio does not knowingly collect or solicit personal information from children under the age of 13 (or under 16 in the EEA). Because DashVio collects no personal identifiers or account credentials, our services are inherently safe for users of all ages.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect new features or regulatory requirements. Any updates will be published on this page with an updated effective date.

8. Contact & Data Protection Inquiries

If you have questions, suggestions, or privacy inquiries regarding DashVio, please contact the developer directly:

Developer & Data Controller: Umut Doğan
umut.dogan91@windowslive.com
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Contact: umut.dogan91@windowslive.com